Frequently Asked Questions

Frequently Asked Questions

 

We have included some FAQs, below, or if you have any other questions please do not hesitate to contact us.

Q: When will the new Soft Play and Climbing be open and will there will be a café/viewing area?

A: Soft Play and Climbing opens on the 1st December.  There will be an integrated café/viewing area serving a range of healthy hot and cold food and drinks, there will be WiFi available.

Q: Will instructors still be teaching Pedal X classes in the new studio.

A: Yes, we will continue the existing Pedal X programme.  We will also be introducing new Stages Flights (fully immersive) classes with an instructor, and virtual sessions without an instructor.

Q: Will the gym be closing at any point?

A: During November and December parts of the gym will be unavailable, we are doing our best to minimize any disruption to services.  Where this is unavoidable we will do all we can to offer alternative opportunities to exercise.

The gym will be completely closed for up to 4 hours on Friday 30th November while we install the new equipment upstairs and remove the old equipment downstairs.

Q: What will happen to the activities that normally take place in the Sports Hall?

A: In order to accommodate the New Soft Play and Climbing Facilities, the Sports Hall has been reduced in size from 7 to 5 badminton courts.  Whilst we appreciate this has caused some disruption to sport hall activities and private hirers, we are doing our best to accommodate all users in the new hall.  We also recognise the loss of the viewing gallery has impacted some activities, so we are working on a solution for this.

Q: Will be there a new dance studio?

A: We will be combining part of the existing Multi-Purpose Room, Operations Office and Spin Studio to create a new larger downstairs Studio.

Q: Will the Check-In system be upgraded?

A: We are working hard to streamline our processes to reduce queues at Reception.  The final phase of the refurbishment will include a remodelled Reception desk with 3 front facing terminals, as well as new fast track self-check-in stations.  This is due to be completed in summer 2019.

Q: How long will there be no Health Suite?

A: The Health Suite is scheduled to close early December and the new Spa facility will re-open summer 2019.

Q: Will there be Jacuzzi?

A: Unfortunately there will not be a Jacuzzi in the New Spa, for a number of reasons we have opted for a non-chlorine based environment to preserve the wooden structures of the steam room and sauna’s.

Q: If and when will the Crèche be open again?

A: We are working towards the solution of offering a crèche facility within Starjumps day nursery.  We will add updates to this page as and when they are available, or please register for updates.

Q: Will the new Spa be included in the existing membership?

A: No, we will be introducing a new Spa membership in summer 2019.  Existing members will be offered the opportunity to upgrade at a discounted rate.

Q: Will Spa be included in Swim style membership?

A: The Spa will not be included in Swim Style membership, but existing members will be offered the opportunity to upgrade at a discounted rate.

Q: Will membership prices go up?

A: If your membership is affected by the changes you will have received a letter from us.  If you have any questions please contact our Customer Relations Advisor about your individual membership.  We will conduct our annual price review in the New Year as normal.

This ambitious project, funded by Hertsmere Leisure Trust, who manage the sites on behalf of Hertsmere Borough Council, will be delivered by Alliance Leisure Services, the UK’s leading leisure development company, with leisure, design and build specialist Createability carrying out the work.

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6 hours ago

Furzefield Centre

Need some inspiration? Missing your favourite class?
Try our Intermediate Home Workout with 11 exercises to get you active at home or in the garden!

Chest stretch standing - 1 set for 60s
Glutes stretch lying - 1 set for 60s
Hamstring stretch sumo position - 1 set for 60s
Lat stretch side bending - 1 set for 60s
Back extensions swinging motion - 3 sets for 60s
Front arm and leg lift diagonal - 3 sets for 60s
High knees - 3 sets for 45s
Jumps - 3 sets for 10 reps
Push-ups - 3 sets for 15 reps
Side plank hip raises - 4 sets for 15 reps
Jump squats - 3 sets for 10 reps

Make sure that you have plenty of water to keep yourself hydrated during the workout.
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Stay active and keep healthy with our home exercises, come on let’s do this today with exercise 9 and 10.
Mountain climbers and burpees!
You can take a break between each exercise, just remember 45 second on, 15 second rest x4.

We hope you have enjoyed our 10 exercises at home with Adam, look out for new videos, exercises and workouts next week!
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Our friends at Pavigym and PRAMA Fitness have shared some great videos on how to keep you and the family active in the garden.

Let’s keep on having fun, get the kids moving and stay healthy.
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2 days ago

Furzefield Centre

Stay active with our exercises to do at home, let’s do this with exercise 8 - chair front raise.
Benefits - works the shoulders, what you need to know - 45 second on, 15 second off, x4. You will need a chair for this exercise.
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2 days ago

Furzefield Centre

Need some inspiration? Missing your favourite class?
Try our Beginners Home Workout with 13 exercises to get you active at home or in the garden.

Hamstring sumo stretch - 1 set for 60s
Glutes stretch lying - 1 set for 60s
Chest stretch standing - 1 set for 60s
Lat stretch side bending - 1 set for 60s
Shoulders hug stretch - 1 set for 60s
Low plank kneeling - 3 sets for 45s
Leg lowering alternating - 3 sets for 15 reps
Push ups kneeling - 3 sets for 10 reps
Back extensions lying - 3 sets for 10 reps
Reverse flys face down - 3 sets for 10 reps
Arm circles - 3 sets for 30 secs
Wall sit - 3 sets for 30 secs
And lastly everyone’s favourite squats - 3 sets for 15 reps

Make sure you have plenty of water to keep yourself hydrated during the workout, enjoy!
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